Deploying Manufacturing Chats service on your website is simple and easy. (read more about our 4 step process here) When our chat team goes live on your site, we will dramatically boost the volume of interaction with your website visitors. We’ll capture the people you’re currently missing who prefer chat as their communication method. You’ll still get roughly the same number of phone calls and contact/quote forms, but you’ll immediately observe a massive increase in conversions. When a live chat solution is deployed correctly, then many more of your visitors will choose to engage with your company.
It’s really all about preferences — some of your website visitors prefer to call your phone number, some of your visitors prefer to fill out your contact form, SOME of your visitors prefer chat as their method of communication. I’m offering a risk-free way to test this to see what the volume actually looks like.
The best thing about having our 24/7 live chat team, is the guarantee and assurance that all your visitor’s questions will be answered in real time, by a real person. Having done this for about two decades, we regularly see double the quote requests coming in. Listed below are some of the benefits of using Manufacturing Chats for lead generation.
We proactively engage every visitor to your website and don’t waste any time forcing them to add their name and email, we get that later!
When the visitor feels engaged and understood, they are 62% more likely to give you their contact information during the conversation.
After we engage you visitor, we get their contact information and send all the details to whoever and wherever you want it to go to.
What company doesn’t want their marketing to perform better? Especially in a day and age when there is so much global competition emerging AND there is a culture of running your business as lean as possible. How much are you investing each month into search engine optimization? How much into Google Ads or retargeting campaigns? Email campaigns? The objective for these campaigns is to drive traffic to your website and landing pages, right? The way to get more out of these campaigns is with a higher conversion rate.
With live chat deployed, we regularly see an increase in conversion rate of 20 percent up to 100 percent! The result is significant. For the same marketing spend, you could get 96 to 160 leads! Now, think about the average value of one sale. Your odds for ROI on your digital marketing spend are greatly increased when you get more conversions out of the traffic you’re already driving to your website.
When visitors are browsing through a website, Live Chat offers the perfect platform for them to immediately talk to a representative and ask for any assistance that they require.
It doesn’t matter when a visitor wants assistance, or where the visitor is, because Live Chat representatives are available 24/7 to help out visitors with any query they might have.
Live Chat allows businesses to proactively prompt website visitors with messages, asking if they need assistance. Hence, even if the visitor is hesitant in using the Live Chat option on the website, a quick message from a chat representative enables businesses to reach out to visitors and interact.
By monitoring the chat conversations, you’ll be able to learn where your visitors are having trouble navigating your website. You’ll also learn which keywords they are using for your products/services. This information can transmute into an improved website via more pages, content, and blog topic ideas; and take the keyword insights right into improving your SEO and Paid Ad campaigns.
Distributors aren’t always as motivated to sell your products, especially if they carry multiple product categories with multiple brands in each. Distributors are also difficult to micro manage and often, manufacturers are afraid of upsetting their dealers – especially their biggest dealers. Many manufacturers don’t want to be bogged down with all the marketing and sales stuff, however, this mindset is slowly shifting, and quite frankly, it needs to be shifting sooner than later. I attend many of our manufacturer client dealer meetings and I can promise you the best relationships exist when a dealer truly knows that a manufacturer is there to support them. Manufacturers building demand generation programs are far more likely to see growth in their sales and they are better able to communicate with their dealers. When dealers see the manufacturer investing in marketing to help them,
Website visitors can either call a phone number they find on the website...
OR they can fill out a quote request or contact us web form.
The entire chat transcript is emailed over, your client’s reps will have some insights into the interests and needs of the website visitor.
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Schedule a demo call and let us know how your current conversions look. (how many quote requests do you currently get each month?)
If you qualify for a free test run, fill out a simple script onboarding document (takes less than 20 minutes) and copy/paste one line of code on your site (takes less than 5 minutes)
Our team trains (studies the script and your website) for 7-10 business days
We go live and you start receiving chat transcripts as we email them to you (we can also integrate with your CRM)
It’s time for you to tap into one of the most leveraged forms of website engagement… Human Powered Chat! Our dedicated launch team will work closely with you every step of the way and get you launched quickly with only 20 minutes of your time.